Video Games Intelligence

Video Games Intelligence – Event Terms & Conditions

Please note that these event terms and conditions are applicable to all events run by Video Games Intelligence and any of our sister companies unless otherwise stated.

:: Discounts

All discounts are applied from the full pass price as advertised. Only one discount can be applied per pass.

:: Special needs

If you have a disability or condition that may require special assistance, please call our customer service desk on +44 (0) 207 375 7500 and ask for Video Games Intelligence Customer Services

:: If you have to cancel

It is possible to transfer your place to a colleague / client who is not already registered if you are unable to attend, but you must inform us in writing of this change prior to the event. Please email our customer service desk on

If you are unable to transfer the place to a colleague or client, you will incur a 25% cancellation fee for any registration cancelled over 30 calendar days from the published event start date.

For all cancellations received 30 calendar days or less from the published event start date, we will be obliged to charge the full fee.

Although we will always endeavour to ensure that speakers and sessions advertised on event agendas are as detailed in the event marketing, Video Games Intelligence reserves the right to make changes to conference agendas without notice.

:: Your registration confirmation and payment

We will send you an e-mail to confirm that we have received your registration. This will go to the email address provided on the registration form.

If you have paid by credit card, your payment will be processed immediately and you’ll be sent a receipt by email.

If you have requested an invoice, this will be emailed to you and payment is required within 30 days of the receipt of this email.

Please note that in order to guarantee that your check-in process at the event is fast, efficient and all lines are avoided please make sure your payment is received by FC Business Intelligence Limited (the holding company for Video Games Intelligence) in a timely manner. If your payment has not been received and processed before the event a credit card payment will be required at the time of check in on the day of the conference.